Refund policy

Returns & Exchanges

We stand behind our products and want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Return Window We accept returns and exchange requests within 30 days of the delivery date. To be eligible, items must be unused, undamaged, and in their original packaging.

How to Initiate a Return To start a return or exchange, please contact our customer support team at [email] with your order number and reason for return. We'll respond within 1-2 business days with next steps.

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds will be processed to your original payment method within 5-7 business days. Please note that original shipping fees are non-refundable.

Exchanges We offer exchanges for items that arrive damaged or defective. If your item arrived in less than perfect condition, please contact us with photos and we'll take care of you.

Return Shipping Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Damaged or Defective Items If your order arrives damaged or defective, please contact us within 7 days of delivery with photos and we'll send a replacement at no cost to you.